Welcome to CEM in Telecoms Global Summit 2015!
As it becomes clear that operators cannot have a best-in-class customer experience without having an all-round view of their customers, the CEM debate and discussion continues to rage. Being able to deliver a seamless customer experience in an increasingly joined-up, multi-channel world has become the top priority for operators.
To discover how to tackle this, you should join 250+ CEM leaders from across the globe who will come together at CEM Gobal Summit 2015 - the world’s largest gathering for the CEM in telecoms community. This forum will showcase the most comprehensive agenda in the market. Take part in 2 days and 30+ interactive debates, panel discussions, case studies and roundtables to dive deeper into issues such as employee engagement, self-service strategies, social networking and how to build that sought-after 360 degree view of your customers.
>>> Download the programme now.
Benefit from 40+ expert speakers and panellists and walk away with the tools and strategies you need to successfully deliver a consistently positive customer experience in an increasingly complex, digital world.
New for 2015! Ensure you get the most value from the event by choosing from multiple topic streams across the 2 days and creating a conference agenda tailored specifically to your needs.
Don’t miss the world-leading CEM in Telecoms event and join in the conversation on twitter #CEMTelecoms
Plus! Please visit our Resouce Centre below for content pieces to help you with your business strategies.
2014 Summit Overview: