29 - 31 January, 2019
Novotel London West, London, United Kingdom

Justin Reilly


Head of Customer Experience Innovation
Verizon


12:15 CUSTOMER EXPERIENCE IN THE AI FIRST WORLD

Have you wondered what the future of the AI first world will be in telecoms and how it will impact customer experience?
 
Be a part of an exclusive expert discussion, followed by Q&A opportunity with the second largest telecoms in the world (Forbes, 2018) about how they are designing their CX in the AI First world to ensure a future proof strategy which will drive customer experience in the telecoms industry.
 
You will hear about the role of voice, sonic branding, the future of TV and much more in an AI First world.


Check out the incredible speaker line-up to see who will be joining Justin.

Download The Latest Agenda