29 - 31 January, 2019
Novotel London West, London, United Kingdom

Greg Moore


Corporate Solutions Manager
Exponea


11:15 Why has telco fallen behind retail in personalisation?

Major retailers have had to become increasingly savvy to survive in the new world of advanced personalization. These new retailer techniques are highly applicable to industries like Telco and Banking, so why have they not been used there as well? In this session we will address:
  • The challenge of managing complex legacy ecosystems
  • Data paralysis: the pitfalls of data overload
  • How to delight your customers: enabling conversations vs pushing messages


Check out the incredible speaker line-up to see who will be joining Greg.

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