VP, AI and Customer Experience
17:00 FIRESIDE CHAT: DEFINING THE TELECOMS DIGITAL FUTURE – WHAT IT MEANS TO BE A “DIGITAL OPERATOR”
We offer you an exclusive discussion with the lead of the TM Forum’s Artificial Intelligence Collaboration Program - Aaron, who has been working to create industry standards and best practices with extensive research and analytics work alongside largest global telecoms.
This discussion will focus on what the near future holds for telecoms and what they should do today in order to add value to their customers.
· What’s the vision for the 5G world and how do we achieve that vision?
· What aspects of the digital transformation are the most challenging and how should we go about them?
· How do we unlock innovation within telecoms, as well as address the skill gap?