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30th January - 2nd February, 2018
London, United Kingdom

Meet the Speakers


Elisa
Vesa Jaakkola
Director, Strategy & Service Design
Elisa
Turk Telekom
Mustafa Ergen
Chief Technology Adviser
Turk Telekom
AT&T
Patricia Davison
Director Customer Experience Insights & Strategy
AT&T
Level 3
Tyler Hemmen
VP of Marketing EMEA
Level 3
Deutsche Telekom
Deniz Demirci
Vice President
Deutsche Telekom
Vodacom
Vaughn Van Bosch
Executive Head Customer Experience
Vodacom
Estelle Levacher
Estelle Levacher
Head of Customer Experience
Tesco Mobile
MTC Namibia
Alvin Korkie
Chief Commercial Officer
MTC Namibia
KPN
Erik Vercouteren
EVP Customer Experience
KPN
BT Group
Gary Norgate
Vice President Customer Experience
BT Group
Telefonica Brazil
Andre Kriger
VP of Customer Care
Telefonica Brazil
CenturyLink
Jon Loshbaugh
Director of Customer Experience
CenturyLink
Indosat Ooredoo
Cahyadi Poernomo
Group Head of Growth & CVM
Indosat Ooredoo
Rogers Communications
Camille Kiffer
Vice President - Consumer - Digital Channels and Business Transformation
Rogers Communications
Hrvatski Telekom
Luka Baranovic
Director, Customer Experience Management
Hrvatski Telekom
Will  Gibson
Will Gibson
Director
RTC
Zain
Abdulmajid al Rashoudi
Chief Customer Care Officer
Zain
Verizon
Gordon Littley
Managing Director, Customer Experience Practice
Verizon
Ker Ling Yew
Ker Ling Yew
Vice President Group Centre of Operational Excellence
Singtel
Jackie Ronson
Jackie Ronson
Director of Digital, CRM & Insights
EE