30th January - 2nd February, 2018
London, United Kingdom

Meet the Speakers


Elisa
Vesa Jaakkola
Director, Strategy & Service Design
Elisa
Turk Telekom
Mustafa Ergen
Chief Technology Adviser
Turk Telekom
AT&T
Patricia Davison
Director Customer Experience Insights & Strategy
AT&T
Level 3
Tyler Hemmen
VP of Marketing EMEA
Level 3
Deutsche Telekom
Deniz Demirci
Vice President
Deutsche Telekom
Vodacom
Vaughn Van Bosch
Executive Head Customer Experience
Vodacom
Tesco Mobile
Estelle Levacher
Head of Customer Experience
Tesco Mobile
MTC Namibia
Alvin Korkie
Chief Commercial Officer
MTC Namibia
KPN
Erik Vercouteren
EVP Customer Experience
KPN
BT Group
Gary Norgate
Vice President Customer Experience
BT Group
Telefonica Brazil
Andre Kriger
VP of Customer Care
Telefonica Brazil
CenturyLink
Jon Loshbaugh
Director of Customer Experience
CenturyLink
Indosat Ooredoo
Cahyadi Poernomo
Group Head of Growth & CVM
Indosat Ooredoo
Rogers Communications
Camille Kiffer
Vice President - Consumer - Digital Channels and Business Transformation
Rogers Communications
Hrvatski Telekom
Luka Baranovic
Director, Customer Experience Management
Hrvatski Telekom
Will  Gibson
Will Gibson
Director
RTC
Zain
Abdulmajid al Rashoudi
Chief Customer Care Officer
Zain
Verizon
Gordon Littley
Managing Director, Customer Experience Practice
Verizon
Singtel
Ker Ling Yew
Vice President Group Centre of Operational Excellence
Singtel
EE
Jackie Ronson
Director of Digital, CRM & Insights
EE
Relaince Jio
Madhu Dua
Vice President Marketing & Head Customer Lifecycle Value Management
Relaince Jio
Telecom Italia
Gabriele Elia
Head of Open Innovation & Research
Telecom Italia
Econet Wireless
Otis Tawanda Makahamadze
Chief Customer Experience Officer
Econet Wireless
Talk Talk
Alexandra Birtles
Head of Loyalty Strategy and Next Best Action
Talk Talk
Orange
Claire de Selve
VP Customer Experience and Digital
Orange
Three
Justin Conry
Head of Transformation
Three
Lebara
Finbarr Joy
Board Technology Advisor
Lebara
Level 3
Fiona MacDonald
Senior Director, Product Development and Customer Experience
Level 3
Dialog Axiata
Sandra de Zoysa
Group Chief Customer Officer
Dialog Axiata
du
Imran Malik
Senior Director MS Delivery Management
du
Stephen Blanchette
Stephen Blanchette
Founder
Leap-Q
Liberty Global
Rhona Bradshaw
VP, Customer Experience Transformation
Liberty Global