CEM Report: Industry leaders from across the globe provide their insights!
In this exclusive report, CEM professionals in Telecoms from the Middle East, Europe and South Africa provide their key insights into providing customer experience excellence in the fast-past and constantly evolving industry.
This eBook features interviews with Ideshini Naidoo, on the CEM strategies the Telecoms industry can learn from the financial services, as well as case studies from Telenet, a glance into artificial intelligence in CEM, using social media as tool for improving customer experience and more!
Download your complementary eBook here!
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