30th January - 2nd February, 2018
London, United Kingdom

CEM in Telecoms Global Summit Agenda 2018

Download the 2018 agenda to find out more about:

  • Implementing Artificial Intelligence into each one of your customer channels
  • Linking your employee experience and customer experience 
  • Turning your customer insights into action
  • Transforming your omni-channel strategy
  • Making data your biggest strength 
  • Becoming truly customer centric 

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