Welcome to CEM in Telecoms Global Summit 2017!

Choose your region for your customised experience


Are you being forced to revamp your CEM strategies by the increasing demands of His Highness, the Customer

To deliver those "WOW" experiences that will provide you with long-term satisfaction and revenues, join 300+ of your peers and discuss how to achieve that elusive 360 view of the customer and develop a truly omni-channel and seamless customer management strategy.

Your #1 Customer Service Event




Sponsors & Exhibitors


Countries Represented





Representation From Outside Europe


Operators Represented

2016 Speakers Included:

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Highlights from Customer Experience Management in Telecoms Global Summit

Ensure you get the most value from the event by choosing from multiple topic streams and creating a conference agenda tailored specifically to your needs, or request an invitation to the CEM Leaders Boardroom sessions, where VP and C-level participants can freely share their challenges in a closed-door setting.

What 2016 attendees said about the event...